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Refund Policy

Refundable & non-refundable items

  • Items eligible for refunds include merchandise purchased through our website.

  • To be eligible for a refund, items must be unused and in their original packaging.

  • The following items are non-refundable: [soup broths, list any non-refundable items, if applicable].

Refunds & Returns

  • If you wish to exchange an item, please follow the refund process and place a new order.

  • To initiate a refund, please contact us at [Your Contact Information] within [X] days of receiving your order.

  • Include your order number and reason for the refund in your message.

  • Once approved, we will process your refund within [X] business days.

Shipping Costs

Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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