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Refund Policy
Refundable & non-refundable items
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Items eligible for refunds include merchandise purchased through our website.
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To be eligible for a refund, items must be unused and in their original packaging.
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The following items are non-refundable: [soup broths, list any non-refundable items, if applicable].
Refunds & Returns
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If you wish to exchange an item, please follow the refund process and place a new order.
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To initiate a refund, please contact us at [Your Contact Information] within [X] days of receiving your order.
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Include your order number and reason for the refund in your message.
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Once approved, we will process your refund within [X] business days.
Shipping Costs
Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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